FAQ's

 Frequently Asked Questions

  • What is Scout Four? We are a small business located in Georgia growing every day thanks to our amazing customers! Named after our childhood hunting vehicle, the International Scout was the gateway to an outdoors filled childhood for our family of four brothers. 'Scout Four' actually has a lot of meaning to the name! Read more on our 'Our Story' page.
  • Shipping Schedules: Orders will be shipped next business day unless noted on the product description on website. Orders will be shipped Standard USPS First Class or USPS Priority Mail. An email with USPS tracking number will be sent to the email address you provide at checkout.
  • Special Offers: Throughout the month we offer sales and discount codes for merchandise so be sure to follow us on Social Media and subscribe to our email list!
  • Returns:
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. If you originally purchased your item from one of our retail partners please return/exchange it there. To complete your return, we require a receipt or proof of purchase. To begin the return process please email us at scoutfouroutdoors@gmail.com.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged once received in the mail.  If you need to exchange it for the same item, send us an email at scoutfouroutdoors@gmail.com to begin the exchange process.